What makes HC web hosting services better than others?
Yes! our web hosting services are better than most people can find on the market for some simple reasons. We have our own, reliable web hosting infrastructure. Unlike other web hosts, we control our network, our infrastructure and are able to apply custom policies. Another reason to consider HC among the best hosting providers is that we do not mislead our customers. You promise only services we can deliver. You will never see "unlimited web hosting" offerings in our website, simply because those do not exist. Compare our web hosting plans to others and you'll also find out that we provide more resources at reasonably low cost.
Does HC provide Wordpress Hosting?
Yes, we do provide Wordpress Hosting services in various forms. The entry level Wordpress website services is available with the Self-Managed Shared Hosting plans
which start at $2.99/month. The next option, which is suitable for resource-demanding Wordpress based websites is either a VPS
(Virtual Server), hosted on a standalone physical server or a Cloud Server
, hosted on VMware powered infrastructure with various scalability options as well as built-in data protection. You can use either fast enterprise SATA storage or enterprise SSD storage for your WordPress website.
Where is your data center?
Host Color's main data center is located 90 miles from Chicago at 746 S Arnold St. in the city of South Bend, Indiana. We are also part of the Equinix IT ecosystem, which means we can provision enterprise computing capacity in any 40 other premium IT facilities worldwide.
Does Host Color (HC) offer fast Internet connectivity?
Yes! Our network - AS46873 - is among the most connected IT Hosting networks in Midwestern U.S. We are proud to offer U.S. national peering & shortest possible routes to 60 million Internet users in Midwestern United States. Host Color has direct connectivity to CenturyLink (Level 3), Cogent, Hurricane Electric, US Signal, TDS Telecom, Vocus Connect International Backbone and Retn. We also have multiple bilateral peering agreements and automated peering through Internet Exchanges with more than 70 international and national ISPs and networks. What does all this means to you? it means that your clients (websites, apps and data storage) will enjoy the lowest possible round trip delay to any point of North America and fast connectivity worldwide.
How does HC Support work?
Our Network Operations Center (NOC) is open 24/7. We have data center engineers available onsite and remote NOC support operators. The best way to receive support and fast resolution is to open a Support Ticket in the Account Management Center
. We usually respond fast to Support Tickets. You can also reach us at +1-574-367-2393 (101 for Technical Support) and on Skype with ID: HostColor.
Do you do uptime monitoring of my account and applications?
Yes! However, remember that there is a different service framework for each IT Hosting service. For example, virtual & dedicated server services are very different from the Shared Hosting plans. There are also different types of monitoring services. Some monitor the web hosting service uptime per IP address or domain name. Others monitor application uptime. There is also a Network Monitoring services, which help you to understand the network bandwidth on your Dedicated or collocated server(s). If you need any specific monitoring service, please open Support Ticket in Account Management Center
and tell us what you need.
Who are Host Color's customers?
We have been hosting websites and applications for small and medium-sized enterprises since 2000. Most of HostColor.com customers (70%) are U.S. based business, that use VPS, Dedicated and Virtual servers a well as various Managed services. We also have many Canadian, UK, Australian, Irish, Spanish, South African and Indian clients. We are friendly and open to customers from different nations and markets as long as they use Host Color's infrastructure for legitimate purposes, while following the best industry practices.
Is my account, payment details & personal data secure?
Yes, as long as you use strong passwords that include special characters, you're safe. Your Account at Accounts.HostColor.com is protected by Extended Validation SSL certificate. Certain safety policies apply to the Account Management System at user level. The administrative access to our database is also restricted and it is not directly accessible over the Internet. Please also be advised that Host Color does not store your full financial details in our CRM. We want you to know that Host Color LLC doesn't share customer's data with 3rd parties of any kind.