What makes our Web Hosting services better than others?
Yes! HostColor has its own, reliable IT infrastructure. Unlike many other service providers, we control our network, our infrastructure. So, we and can apply custom policies to our services. Another reason for you to consider HostColor for one of the best hosting providers is that we never mislead our customers. We promise only services that we can deliver. We don't offer "unlimited storage", "unlimited data transfer" or "unlimited bandwidth", simply because such do not exist. Compare our plans to other web hosts to find out that HC gives you more resources at better price.
Does HC provide Wordpress Hosting?
Yes, we do provide WP Hosting in various forms. Hosted Wordpress CMS is available with the standard hosting plans which start at $2.99/month. The next option, which is suitable for resource-demanding Wordpress based websites is either a VPS
(Virtual Server) hosted on a standalone physical server or a Cloud instance, hosted on VMware powered infrastructure with various scalability options as well as fault-tolerant storage. You can use either fast enterprise SATA or enterprise Solid State Drive storage for your WordPress website. Do not forget to review and consider using our Managed Web Site
service plans, which allow you to outsource the technical administration of your account and website to Host Color.
Where are your servers and IT infrastructure located?
HostColor's main facility is located 90 miles from Chicago, in South Bend, Indiana. We are also part of the Equinix IT ecosystem, which means we can provision enterprise computing capacity in 40 other premium IT facilities in the U.S, and worldwide.
Does HostColor (HC) offer fast Internet connectivity?
Yes! Our network - AS46873 - is among the most connected ones in the Midwestern U.S. We are proud to offer U.S. national peering & shortest possible routes to 60 million Internet users in the Midwestern United States. HostColor has direct connectivity to CenturyLink (Level3), Cogent, AT&T, Verizon, Telia, NTT America, GTT, Zayo Bandwidth, Comcast, Hurricane Electric, TATA, Deutsche Telekom, Telecom Italia, etc. What does all this mean to you? It means that your clients' websites and apps will enjoy the lowest possible round trip delay to any point of North America and fast connectivity worldwide.
How does HC Support work?
Our Network Operations are open 24/7. We have engineers available onsite and remote NOC support operators. The best way to receive support and fast resolution is to open a Support Ticket in the Account Management Area
. We usually respond fast to Support Tickets. You can also reach us at +1-574-307-8390 (101 for Technical Support) and on our LiveChat.
Do you do uptime monitoring of my website and applications?
Yes! However, remember that there is a different service framework for each IT service. For example, virtual & dedicated hosting services are very different from the Shared plans. There are also different types of monitoring services. Some monitor the websites and hosting accounts' uptime per IP address or domain name. Others monitor application uptime. There are also Network Monitoring services, which help you to understand the network bandwidth on your Dedicated or collocated server(s). If you need any specific monitoring service, please open Support Ticket in Account Management Area
and tell us what you need.
Who are HostColor's customers?
We have been hosting websites and applications for small and medium-sized enterprises since 2000. Most of HostColor's customers (70%) are U.S.-based businesses. They use Cloud, Dedicated Hosting services, Virtual Machines, and various managed services. We also have many Canadian, UK, Australian, Irish, Spanish, South African, and Indian clients. We are friendly and open to customers from different nations and markets as long as they use Host Color's services for legitimate purposes while following the best industry practices.
Are my account, payment details & personal data secure?
Yes, as long as you use strong passwords that include special characters, you're safe. Your account at Accounts.HostColor.com is protected by an Extended Validation SSL certificate. Specific safety policies apply to the users' profiles. The administrative access to our database is also restricted and is not directly accessible over the Internet. Please also be advised that HostColor does not store your full financial details in our CRM. We want you to know that Host Color LLC doesn't share customer's data with 3rd parties of any kind.