Where is your data center?
Host Color's main data center is located 90 miles from Chicago at 746 S Arnold St. in the city of South Bend, Indiana. We are also part of the Equinix IT ecosystem, which means we can provision enterprise computing capacity in any 40 other premium IT facilities worldwide.
Does Host Color offer fast Internet connectivity?
Yes! Our network - AS46873 - is among the most connected IT Hosting networks in Midwestern U.S. We are proud to offer U.S. national peering & shortest possible routes to 60 million Internet users in Midwestern United States. Host Color has direct connectivity to Level 3, Cogent, Hurricane Electric and Retn. We also have multiple bilateral peering agreements and automated peering through Internet Exchanges with more than 70 international and national ISPs and networks. What does all this means to you? it means that your clients (websites, apps and data storage) will enjoy the lowest possible round trip delay to amy point of North America and fast connectivity worldwide.
How does Host Color Support work?
Our Network Operations Center (NOC) is open 24/7. We have data center engineers available onsite and remote NOC support operators. The best way to receive support and fast resolution is to open a Support Ticket in the Account Management Center
. We usually respond fast to Support Tickets. You can also reach us at +1-574-367-2393 (101 for Technical Support) and on Skype with ID: HostColor.
Do you do uptime monitoring of my account and applications?
Yes! However, remember that there is a different service framework for each IT Hosting service. For example, Cloud services are very different from the Shared Hosting plans. There are also different types of monitoring services. Some monitor the web hosting service uptime per IP address or domain name. Others monitor application uptime. There is also a Network Monitoring services, which help you to understand the network bandwidth on your Dedicated or collocated server(s). If you need any specific monitoring service, please open Support Ticket in Account Management Center
and tell us what you need.
Who are Host Color customers?
We have been hosting website and applications for small and medium-sized enterprises since 2000. Most of HostColor.com customers (70%) are U.S. based entities, that use VPS, Dedicated and Cloud serves a well as various Managed services. We also have many Canadian, UK, Australian, Irish, Spanish, South African and Indian clients. We are friendly and open to customers from different nations and markets as long as they use Host Color's infrastructure for legitimate purposes, while following the best industry practices.
Is my account, payment details & personal data secure?
Yes, as long as you use strong passwords that include special characters, you're safe. Your Account at Accounts.HostColor.com is protected by Extended Validation SSL certificate. Certain safety policies apply to the Account Management System at user level. The administrative access to our database is also restricted and it is not directly accessible over the Internet. Please also be advised that Host Color does not store your full financial details in our CRM. We want you to know that Host Color LLC doesn't share customer's data with 3rd parties of any kind.