Money Back Guarantee Policy
Host Color offers extended money back guarantee policy. We add 15 days to standard "30 Days Money Back" rule. We have offered you the opportunity to get your money back within 45 days after you signed for our web hosting services to make sure you feel comfortable and secure with Host Color.
Shared Hosting
All Shared Hosting fees are refundable, excluding any set-up fees that might apply if a customer requested a thirg party software, service or products and purchased them through Host Color.
VPS Hosting Payments
All VPS Hosting plans are paid on monthly basis. This means that if you for some reason want to upgrade the service or to cancel it you will be refunded with the fee paid for your first month of service. After the first month all monthly payments of yours are non-refundable. So if you want to cancel a VPS Hosting account please make sure that the best time to do with is 7 days before the end of your monthly billing cycle.
Dedicated Hosting
The refund policy of our Dedicated Hosting service depend on the contract you signed with Host Color. Please note that all customers of ours who sign one or two year contacts are eligible to get great terms on their Service Level agreements.
All Dedicated Hosting services that are delivered as a part of our general policy are bound by our standard Money Back Guarantee rules, which means you can cancel service up to 30 days after the sign up. All dedicated servers are paid on monthly basis. So if you want to cancel a dedicated hosting service, please be adviced that the best time to do this is 7 days before the end of your billing cycle.
Domain Registration Fees
The Domain registration fees are non-refundable. The money you pay for
the domain name go to ICANN accredited registrars and their policy is
not to issue a refund for already registered domain names.
The domain however is yours and you can either transfer it outside Host Color or to keep it as a part of your service portfolio with our company.
Website Services & Products
Orders submited for website products such as SSL Certificates, Dedicated IP Addresses, and services such as Color SEO and Fast SEO are non-refundable.
How to Request a Refund
Please login to pZone, create support ticket and ask your order to be refunded. We issue refunds with 24 hours after the request is submited. |
Web Hosting Services
| Blog Web Hosting |
Choise between 10 blogging platforms, MODX CMS and all the tools bloggers need to create and manage popular authoring website. It is only $3.95/mo.
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| CMS Hosting Plan |
MODx CMS, Drupal CMS, Joomla hosting, Moodle course management and many other content management systems. Costs only $4.99/mo
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Social Web Hosting
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Web hosting service which provides everything you need to build advanced social network. Dolphin, MediaWiki, Pligg, WordPress MU, etc.
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E-Commerce Hosting
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Hosting plan "Web Mall". A large choice of shopping carts and e-commerce applications. Zen Cart, CubeCart, PayPal cart, Joomla CMS shopping cart, and etc.
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Multi Domain Hosting
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Powerfull "Multi Site" web hosting plan. It is offers full-list of applications and solutions which save you money and make website management very easy.
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VPS Start
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$19.95/mo VPS Hosting solution that comes with 192 MB RAM, 10 GB HDD, and 50 GB Data transfer. Powered by Virtuozzo and Famous24x7 tech support.
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VPS Advance
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Advanced VPS Hosting plan - $49.95/mo. A Virtuozzo technology plus 512 MB RAM, 25 GB HDD and 200 GB Data transfer.
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VPS Power
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A Virtual Private Server you wouldn't leave even for Dedicated machine. $69.95/mo. Virtuozzo panel, 1022 MB RAM, 50 GB HDD and 350 GB Data transfer.
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Dedicated Hosting
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Efficient Dedicated server platforms at low cost.
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Four important things about Host Color
- Customization, Fair Play, No Overselling!
- We provide a highest possible level of customization available on shared class hosting service. This helps us to better serve your websites. While others cheat on customers by heavily overselling and limitig their resources, Host Color provides exactly what it offers and never limits the usage of your hosting services. This makes us honnest web host!
- Famous 24x7 customer care!
- We see your website the way you do! Host Color cares about your web projects and websites because we look at them as a part of our business community. That's why we provide real 24x7 personalized support. You never wait on the line. We always answer your calls and respond to your messages and support tickets within no more than 15 minutes.
- Responsible Business!
- Host Color is responsible hosting provider and profitable U.S. business that operates on a global market. Our customer support center is located in European Union (Sofia, Bulgaria). We pay taxes in United States and EU and support local communities is five countires - United States, United Kingdom, Canada, The Netherlands and Bulgaria.
- Always in touch!
- You can call us anytime at U.S. toll-free line 1-888-222-1495; UK phone line: +44 871 731 1002 or Bulgarian number: +359 2 489 10 70 without conforming with business hours or time zones.
- If you prefer to talk on Skype dial HostColor. If you like ICQ, our number is 295-989-860.
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