New Account Zone Has Been Launched

In order to improve the customers experience and to make the web hosting service management even better, Host Color has opened a new Account Management and Customer Service center. The new "Account Zone" will gradually replace the current pZone used by our customers.

Why Host Color launched a new Account Zone?

"We work hard to improve our services and to offer website service management tools which are easy to use. This was the purpose of pZone, a customer relationship management system that was an application developed in-house by Host Color. Because of various reasons we haven't met the deadlines we set for the launch of new improved version of pZone, something which affected negatively in our customers' experience. The new pZone was supposed to be kicked off in December 2009.

When we passed the deadline the Host Color's Management team decided to add WHMCS to service. WHMCS, and abbreviation from "web hosting management and customer service" is one of the sophisticated CRM's available on the market. It is now fully operational and we have already established our new Account Zone on it.

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